IP Address Not Whitelisted

What It Means

This request attempted to access a protected directory (such as /administrator) from an IP address that has not been added to the allowlist.

Why It Matters

Administrative paths like /administrator, /wp-admin, and similar directories are heavily targeted by attackers. Requiring IP allowlisting for these paths ensures that only your team can access them, even if login credentials are compromised.

Common Triggers

Requests to known admin paths from IP addresses not on your allowlist. This commonly happens when a team member works from a new location or network without updating the allowlist.

What To Do

Add the team member’s IP address to your IP Allowlist. If your team works from many locations, consider using a VPN with a static IP that you can permanently allowlist.